Moving a household can be stressful.
For those considering a move, J. D. Power and Associates has a few suggestions:
- Don't contract with a moving company until you've done your homework.
There are a number of reputable moving companies, but there also are some that are not. Check with the Better Business Bureau for recent reports about any of the moving companies you have under consideration.
- Understand the coverage options offered by your moving company. Hiring a professional moving company is an investment in convenience -- but it is not a guarantee against damaged or lost possessions. So before moving, make certain you understand the types of protection each moving company offers.
- Finish packing before moving day. J. D. Power's research has shown that customers who are still packing on moving day are more than 40 per cent more likely to have items go missing than are their counterparts who finish packing before moving day.
- Don't put off unpacking. Unpacking promptly following your move will give you sufficient time to file a claim if you need to do so. Nearly one-half of customers who discover items lost or damaged during their move do not file a claim with their moving company. Many of these customers cite timing or missed deadlines as the reason they could not or did not file a claim.
- If at all possible, avoid moving during the summer months. Demand for moving company services -- and often, their prices as well -- tend to spike during the summer. J. D. Power found that customers reported the lowest levels of satisfaction in June, August, and September. In addition, the percentage of customers indicating they had possessions damaged or lost during their move reaches the highest levels during these peak months.
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